Key take-aways from this excellent article below:
1) Less complicated grow in revenue and profit margin more than the average
2) Top leaders are often unaware of complicatedness on lower levels and "just how much their company’s complicated activities, processes, and interactions reduce employee productivity."
So, do you know how complicated your organization really is? And how are you going to simplify for more productivity, revenue, and profits?
The business world is indeed complex, and getting more so, as global competition increases and new technologies offer even more ways of operating and connecting with customers. Companies that develop strategies and design processes to respond quickly and effectively to their complex business environments can gain a significant competitive advantage over their peers. Instead, however, most companies react by piling on new levels of complicatedness in hopes of meeting external complexity head-on. The resulting changes kill reaction time and productivity through cumbersome structures, new rules, and inefficient processes. For example, companies might address a product quality problem by adding a dedicated organizational unit that introduces more rules, governance mechanisms, and meetings.