Today a simple but very powerful reminder for you leaders out there: people want to be heard!

Currently I work with a group of executives on a major change initiative. We are in the process of communicating the change to the employees, and are elaborating:

  • How will we get people's buy in?
  • How will we deal with resistance?
  • How will we handle their concerns?

My advice: as a leader, you can't always give people what they want or need. In these situations however, it can help a lot if you really listen to people and take their concerns seriously. It often makes all the difference between keeping people engaged or losing them to the actively disengaged.