In "The Five Dysfunctions of a Team", Patrick Lencioni states  that  teams need trust, constructive conflict, commitment, accountability, and attention to results in order to be highly effective. Trust is the foundation of it all.

Trust here does not mean "I trust you that you get the job done." It's more about the human side: we all have weaknesses, and I trust that you are not abusing my vulnerability. Consequently, teams who trust one another "admit their mistakes, their weaknesses, and their concerns without fear or reprisal." (Which in turn enables them for the next stage: having constructive conflicts.) Most teams I work with struggle one way or another with trust.

So if trust is so important, how can you build it in your organization?

  • You can start with simple disclosure exercises: have people share personal stories during  your next off-site retreat.
  • Or let them do a personality assessment like the MBTI® and share their results.
  • If they are more "advanced" go through a 360 Degree Feedback with them and have them disclose their strengths and weaknesses.

If you would like a personal consultation on how you can build trust in your organization, contact me now: