People are the key to success in any business and in any industry. Strategy does not drive results. People do.

Too many corporate leaders focus too much on the bottom line result, forgetting that results are always delivered by and through people. 

"Results matter and these highest-performing leaders are generating results with and through people – and emotions. Emotions drive people, people drive performance." -Joshua Freedman

If you want better overall business performance, then you need leaders who can create an environment that enables people to excel. Results are achieved through people – people who are aligned and inspired to give their best. And it’s your leaders who can create the biggest impact on the results you are getting.

The Forbes article below emphasizes four areas of focus:

  • Create a people-centered culture
  • Unlock hidden talents
  • Hire good people
  • Lead with authenticity

See also Work–Force. Putting Customers or Staff First?